Technical Machine Support
Our dedication to service our customers is two-fold — our objective is to help grow your business; and, in turn, we hope your business will grow with us.
No matter what your needs, we are here to help. Our technical staff is equipped with the latest technology to aid in any situation regarding machinery or software. We currently offer several avenues of support including one-on-one training, group advanced training, online training, support videos, support documentation, traditional email & phone support, etc. Please contact our training specialists for any questions you may have.
General Documentation
Machinery Documentation
T8 Control Unit
Specialty Attachments
Maintenance
General Documentation
- Glossary
- Unloading the Sprint Series Machine
- Unloading, Unpacking, and Handling
Machinery Documentation
- Sprint Series
- J-Series
T8 Control Unit
- Basics
- Network
- Appendix A – Embroidery Applications
- Appendix C – Rotary Hook Adjustment
Specialty Attachments
- Boring
- Cording Foot
- Sequin Device
Maintenance
- Machine Maintenance